Drain camera inspection in the Inner West
See inside your drain before anyone digs. A self-levelling camera films the line to the main, our locator marks the fault on the ground, and you get the footage.
“…Cleared our sewer blockage and registered the problem with Sydney Water. Syd water came out same day and took the job over…”
- Camera
- Footage for your insurer or strata
- Fix
- Jetting and no-dig relining
- Phones
- Answered 24/7
- Price
- Fixed before work starts
On the camera
A cracked or dropped section
The camera shows the break and our locator marks the spot on the ground above it, before anything is dug. Then we reline that length from the inside, or dig and repair that section only.
What to send us
- Why you want it: a blockage, a purchase, an insurance claim, building work
- Where the gully or inspection openings are
- Any earlier footage or report
- Your insurer’s or strata manager’s details, if the report goes to them
Who comes out
Andrew and the teamAussie Services
Inner West Blocked Drains is Andrew and the team at Aussie Services, family owned since Andrew started it in 2009. The phone is answered 24/7, and a licensed drainer from our team comes out with the camera and the drain machine.
Every job runs on our NSW contractor licence, 273594C, the same one that covers our plumbers, gasfitters and electricians. The price is fixed before we start, and our workmanship carries a lifetime guarantee on the labour.
- 273594CNSW contractor licence: drainer and plumber
- 2009The year Andrew set it up
- 24/7Someone on the phone, any hour
- LifetimeLabour guarantee on our work
Recent work by the team
At a stormwater pit in a garden bed, with the drain camera beside it. 
Two of the team at one of our utes, outside a building site. 
Working on a toilet in a tiled bathroom.
What the camera shows
- Roots in at a joint, and how many joints
- Cracks, breaks and dropped or displaced joints
- Fat, scale and silt on the pipe wall
- Sags where water sits in the line
- Where the line runs, and where it meets Sydney Water’s main
We use Ridgid self-levelling cameras, so the picture stays the right way up as the head goes round bends, and a Vivax-Metrotech locator to find the camera head from above the ground. Wherever the fault is, we mark the spot.
When you need one
- A drain that keeps blocking, to find out why
- Before building work near the line, and after it
- For an insurance claim, a strata record, the council or Sydney Water
- A second opinion on another company’s footage or quote
Where the line is blocked, we clear it first and then film it, so the camera sees the pipe and not just the blockage.
Footage and a report you can use
You watch with us at the screen. We keep the footage, and on request we write it up: what we found, where it is along the line, and what we’d do about it. Insurers, strata managers, the council and Sydney Water all ask for that kind of evidence.
Sydney Water’s customer contract says it may repair a collapsed private pipe under a public footpath or road for free, once a licensed plumber has shown the collapse needs digging up. The footage is how you show it.
A second opinion
Been told you need the whole line dug up? Send us the footage. We’ll look at it, tell you what we see, and quote the fix that suits: a clear and jet, a relining patch at one joint, a full reline, or a repair to one section.
…He took the time to explain the cause of the blockage, clearly explained what needed to be done, and resolved the issue efficiently…
Whose pipe is it?
Sydney Water’s customer contract is plain about it: as the owner, you own and look after your sewer from your property to and including the connection point with Sydney Water’s main, and that point can sit past your boundary. Sydney Water owns the main, and the junction where your pipe joins it.
That’s why we film the whole line to the main. You see exactly where the blockage, the roots or the break is, and on whose side of the connection point it sits.
Yours
- The drains under the house and the yard
- The gully and the inspection openings
- The line to and including the connection point, even under the footpath or road
- A line shared with next door (a private joint service): every owner on it shares the upkeep
Sydney Water’s
- The sewer main in the street or the back lane
- The junction where your line joins the main
Collapsed under a public footpath or road? It’s still your pipe, but Sydney Water may repair that collapse for free once a licensed plumber shows it needs digging up.
Our footage and report are the kind of evidence Sydney Water asks for, and what your insurer or strata manager needs to see. Send us a photo
From your call to the fix
Ring, or send a photo
Ring 1300 890 269 at any hour, or send the form with a photo of the gully or the overflow.
Choose when
Any day from tomorrow on, the quote visit is free: we come between 8 am and 3 pm and ring 30 minutes before we arrive. If it can’t wait, a visit today carries a call-out fee, and you hear the amount on the phone before anyone is sent.
On the camera
A licensed drainer clears the line and runs the camera down it with you watching, so you see what caused the blockage and where.
A fixed price, then the fix
You approve a fixed price before we touch the drain. Then we clear, jet, reline or repair it, test the line and leave the yard clean, and our labour on that work is guaranteed for life.
What sets the price
- How long the line is, and how many branches
- Whether it needs clearing first so the camera can see
- Access: the gully, an inspection opening, or the roof vent
- Footage only, or footage and a written report
- Booked for tomorrow or later, or needed today
The price you approve before we start is the price you pay, unless you ask us to change the job.
Questions
Something else to ask? Ring 1300 890 269 or put it in the quote form.
Can I watch the camera?
Yes. You watch with us at the screen, and we talk you through what we see as the camera goes down.
Do I get a copy of the footage?
Yes. We keep the footage for you, and on request write a report for your insurer, strata manager, the council or Sydney Water.
Can you tell where the fault is from above?
Yes. Our locator finds the camera head through the ground, and we mark the spot, so any digging is one small hole instead of a trench.
Will you look at another company’s footage?
Yes. Send it through and we’ll give you a second opinion and our own fixed price.
Get a quote for a camera inspection
Tell us what the drain is doing, add a photo, and we’ll ring you back to set a time.
What to send us
- Why you want it: a blockage, a purchase, an insurance claim, building work
- Where the gully or inspection openings are
- Any earlier footage or report
- Your insurer’s or strata manager’s details, if the report goes to them
Next, we ring you back and set a time. From tomorrow on, the quote visit is free: we come between 8 am and 3 pm and ring 30 minutes before we pull up. Water coming up at the gully right now? Ring 1300 890 269 at any hour.
Thanks, we’ve got your details.
We’ll ring you to talk about the drain and set a time. From tomorrow on, the quote visit is free.