Blocked toilets and sinks in the Inner West
A toilet that won’t flush, a kitchen sink full of water, a shower that drains slowly: we clear it, then check the line behind it so you know it won’t be back next week.
“Great service blocked drain resolved and Chris very helpful…”
- Camera
- Footage for your insurer or strata
- Fix
- Jetting and no-dig relining
- Phones
- Answered 24/7
- Price
- Fixed before work starts
A blockage near the toilet
We clear the toilet and the pipe behind it, then check the line further down, because a toilet that backs up is often the first sign of a blocked sewer.
What to send us
- Which fixture: toilet, kitchen sink, basin, shower, laundry tub
- Whether other drains are slow too
- A photo of the fixture and the nearest gully
- In a unit: which floor, and your strata manager’s details
Who comes out
Andrew and the teamAussie Services
Inner West Blocked Drains is Andrew and the team at Aussie Services, family owned since Andrew started it in 2009. The phone is answered 24/7, and a licensed drainer from our team comes out with the camera and the drain machine.
Every job runs on our NSW contractor licence, 273594C, the same one that covers our plumbers, gasfitters and electricians. The price is fixed before we start, and our workmanship carries a lifetime guarantee on the labour.
- 273594CNSW contractor licence: drainer and plumber
- 2009The year Andrew set it up
- 24/7Someone on the phone, any hour
- LifetimeLabour guarantee on our work
Recent work by the team
At a stormwater pit in a garden bed, with the drain camera beside it. 
Two of the team with the drain camera reel, out the front of a brick house. 
Getting the camera ready on a driveway: one at the controls, one with the camera head.
One drain, or the whole line?
If only the kitchen sink is blocked, the blockage is in the sink’s own pipe. If the toilet, the shower and the gully all play up together, the main sewer line is blocking, and that’s a different job.
We work out which it is first, clear it, and run the camera down the line behind it, so a blocked toilet that’s really a root blockage doesn’t come straight back.
What we clear
- Toilets that won’t flush, or rise before they drain
- Kitchen sinks blocked with fat and food
- Basins and showers blocked with hair and soap
- Laundry tubs and floor wastes
- The pipe behind each one, out to the main line
Toilets, sinks, showers and floor wastes all run into the same sewer line, so a camera check on the line behind them is part of the job.
In a unit or townhouse
In NSW strata, the toilet bowl and the pipes and S-bends under your sinks are yours as the lot owner, while the drains and sewer pipes in common property belong to the owners corporation. We clear yours, and if the blockage is in a shared line, we show you the footage for your strata manager.
…Chris and Nathan fixed my blocked sewer pipe which was damaged due to tree roots. They patiently fixed the issue and I am very happy with the services received.
From your call to the fix
Ring, or send a photo
Ring 1300 890 269 at any hour, or send the form with a photo of the gully or the overflow.
Choose when
Any day from tomorrow on, the quote visit is free: we come between 8 am and 3 pm and ring 30 minutes before we arrive. If it can’t wait, a visit today carries a call-out fee, and you hear the amount on the phone before anyone is sent.
On the camera
A licensed drainer clears the line and runs the camera down it with you watching, so you see what caused the blockage and where.
A fixed price, then the fix
You approve a fixed price before we touch the drain. Then we clear, jet, reline or repair it, test the line and leave the yard clean, and our labour on that work is guaranteed for life.
What sets the price
- Which fixture, and whether the line behind it is blocked too
- What’s blocking it: wipes, fat, hair or roots
- Access: a back-to-wall toilet, a tight cupboard, a floor waste
- Whether the line needs jetting or a camera check
- Booked for tomorrow or later, or needed today
The price you approve before we start is the price you pay, unless you ask us to change the job.
Questions
Something else to ask? Ring 1300 890 269 or put it in the quote form.
My toilet is overflowing now. Can you come tonight?
The phones are answered 24/7. Call, and we’ll tell you the call-out fee before we come. Meanwhile, stop using the toilet and the drains in the house.
Why does my toilet gurgle when the shower runs?
Because they share the same line, and something further down is slowing it. That’s a sign the main line is blocking, and the camera shows where.
Do you clear kitchen sinks blocked with fat?
Yes. We clear the sink, and jet the pipe if the fat has set along the wall, so it drains at its full size again.
Is my blocked toilet the strata’s job?
The toilet bowl and the pipes under your sinks are yours in NSW strata; the drains in common property are the owners corporation’s. We clear it and show you which side the blockage was on.
What shouldn’t go down the toilet?
Wipes, even the ones sold as flushable, sanitary products, cotton buds and fat. They catch on roots and rough joints and build into a blockage further down the line.
Can you fix a shower that drains slowly?
Yes. We clear the hair and soap from the waste and the pipe behind it, and if the bathroom drains slow all at once, we check the main line too.
Get a quote for your toilet or sink
Tell us what the drain is doing, add a photo, and we’ll ring you back to set a time.
What to send us
- Which fixture: toilet, kitchen sink, basin, shower, laundry tub
- Whether other drains are slow too
- A photo of the fixture and the nearest gully
- In a unit: which floor, and your strata manager’s details
Next, we ring you back and set a time. From tomorrow on, the quote visit is free: we come between 8 am and 3 pm and ring 30 minutes before we pull up. Water coming up at the gully right now? Ring 1300 890 269 at any hour.
Thanks, we’ve got your details.
We’ll ring you to talk about the drain and set a time. From tomorrow on, the quote visit is free.