Blocked drains cleared across the Inner West
Roots in the sewer, a gully that overflows, a toilet that backs up: we clear the line, run the camera down it with you watching, and fix it so it stays clear.
“…He took the time to explain the cause of the blockage, clearly explained what needed to be done, and resolved the issue efficiently…”
“…Cleared our sewer blockage and registered the problem with Sydney Water. Syd water came out same day and took the job over…”
- Camera
- Footage for your insurer or strata
- Fix
- Jetting and no-dig relining
- Phones
- Answered 24/7
- Price
- Fixed before work starts
On the camera
What’s the drain doing?
Your place
Near the line
- What it’s doing
- Your place
- What’s near the line
Three taps: the drain, your home, what’s near the line. The camera cuts to what we check first, who owns that pipe, and the photo that helps.
Gully overflowing?
- Stop running the washing machine, the dishwasher and the showers.
- Don’t flush the toilet.
- Sewage coming up inside, or the gully won’t stop? Call now: we answer 24/7. A visit today carries a call-out fee, and you hear the amount on the phone first.
- Slow but not overflowing? Book a quote visit for tomorrow or later: it’s free.
Who you deal with
Andrew and the teamAussie Services
Inner West Blocked Drains is Andrew and the team at Aussie Services. Andrew, a licensed electrician since 2008, set the business up in 2009, and his family still owns it.
Our drainers and plumbers work on one NSW contractor licence, 273594C, which covers drainage, plumbing, gasfitting and electrical work. The person who knocks on your door is a licensed drainer from our team, with the drain camera, and you agree the price with them before the work begins.
- 273594CNSW contractor licence: drainer and plumber
- 2009The year Andrew set it up
- 24/7Someone on the phone, any hour
- LifetimeLabour guarantee on our work
Recent work by the team
Two of the team with the drain camera reel, out the front of a brick house. 
At a stormwater pit in a garden bed, with the drain camera beside it. 
Two of the team at one of our utes, outside a building site.
What we clear and fix
From a blocked toilet to a sewer line full of roots, on one licence, with the camera on every drain job.
- 01
Blocked sewers and tree roots
Roots and blockages cut out and jetted clean, then the line filmed to the main.
- 02
Drain camera inspection
A self-levelling camera down the line, with the footage and a report you can keep.
- 03
Pipe relining
Cracked and root-damaged pipe sealed from the inside, without digging up the yard.
- 04
Drain jetting
High-pressure water that scours fat, scale and silt off the pipe wall.
- 05
Stormwater drains
Blocked pits, downpipes and stormwater lines cleared and filmed.
- 06
Blocked toilets and sinks
Toilets, sinks, showers and floor wastes cleared, with the line behind them checked.
Why Inner West drains block
The Inner West is rows of Victorian terraces, pairs of semis and Federation houses on old streets, many of them in heritage conservation areas that cover most of Balmain, Birchgrove and Haberfield. Behind those fronts run old house drains, under narrow yards and back lanes.
Then there are the trees. Inner West Council looks after 78,000 public trees, and the heritage-listed street trees across the area include Port Jackson and Moreton Bay figs, brush box and camphor laurels. Roots go looking for water, and an old pipe joint is the easiest way in. Burwood Council puts it simply: the seals on old terracotta pipes wear away and let the roots in.
So we don’t just push a cable through and leave. We clear the line, film it to the main and show you why it blocked, then fix the joint that let the roots in.
…Our plumber was able to quickly diagnose what he thought was the issue and then set about fixing it He explained his progress ,even taking the time to answer hubbys questions about tree roots invading the pipes…
You see the footage
Every drain job ends on the screen. We use Ridgid self-levelling cameras, so the picture stays upright as the head goes round bends, and a Vivax-Metrotech locator to mark where the camera is from above the ground.
You watch with us at the screen, and we keep the footage. Ask for the report and you get it, ready for your insurer, your strata manager, the council or Sydney Water. Already had another company in? Send us their footage and we’ll give you a second opinion.
- Roots, cracks, dropped joints and fat build-up, on screen
- Where the fault is, marked on the ground above it
- Footage and a report for your insurer or strata
- A second opinion on another company’s footage
Whose pipe is it?
Sydney Water’s customer contract is plain about it: as the owner, you own and look after your sewer from your property to and including the connection point with Sydney Water’s main, and that point can sit past your boundary. Sydney Water owns the main, and the junction where your pipe joins it.
That’s why we film the whole line to the main. You see exactly where the blockage, the roots or the break is, and on whose side of the connection point it sits.
Yours
- The drains under the house and the yard
- The gully and the inspection openings
- The line to and including the connection point, even under the footpath or road
- A line shared with next door (a private joint service): every owner on it shares the upkeep
Sydney Water’s
- The sewer main in the street or the back lane
- The junction where your line joins the main
Collapsed under a public footpath or road? It’s still your pipe, but Sydney Water may repair that collapse for free once a licensed plumber shows it needs digging up.
Our footage and report are the kind of evidence Sydney Water asks for, and what your insurer or strata manager needs to see. Send us a photo
How a job runs
Ring, or send a photo
Ring 1300 890 269 at any hour, or send the form with a photo of the gully or the overflow.
Choose when
Any day from tomorrow on, the quote visit is free: we come between 8 am and 3 pm and ring 30 minutes before we arrive. If it can’t wait, a visit today carries a call-out fee, and you hear the amount on the phone before anyone is sent.
On the camera
A licensed drainer clears the line and runs the camera down it with you watching, so you see what caused the blockage and where.
A fixed price, then the fix
You approve a fixed price before we touch the drain. Then we clear, jet, reline or repair it, test the line and leave the yard clean, and our labour on that work is guaranteed for life.
What sets the price
- What’s blocking it: a wipe, fat, roots, or a broken pipe
- How far down the line the fault sits, and how deep
- Access: a gully in a tight terrace yard, a back lane, or no inspection opening
- Clear it, jet it, reline it, or dig and repair one section
- Whether you want the footage written up as a report
- Booked for tomorrow or later, or needed today
The price you approve before we start is the price you pay, unless you ask us to change the job.
What customers say
…Chris and Nathan fixed my blocked sewer pipe which was damaged due to tree roots. They patiently fixed the issue and I am very happy with the services received.
Great service blocked drain resolved and Chris very helpful…
Where we work
From Birchgrove and Balmain out to Concord and Croydon, and down to Marrickville.
- Marrickville2204
- Enmore2042
- Stanmore2048
- Leichhardt2040
- Annandale2038
- Lilyfield2040
- Rozelle2039
- Balmain2041
- Birchgrove2041
- Haberfield2045
- Croydon2132
- Concord2137
- Russell Lea2046
We also work in Abbotsford, Ashfield, Balmain East, Burwood Heights, Cabarita, Canada Bay, Concord West, Drummoyne, Dulwich Hill, Enfield, Five Dock, Glebe, Lewisham, Newtown, North Strathfield, Petersham, Rodd Point, St Peters, Strathfield, Strathfield South, Sydenham, Tempe and Wareemba. All Inner West suburbs
Questions
Something else to ask? Ring 1300 890 269 or put it in the quote form.
Why do drains block so often in the Inner West?
Old house drains, joints that have moved over a century, and big trees in the streets and back gardens. Roots get in at the joints, catch everything that goes past and block the line. We clear it, film it and fix the joint so it stays clear.
Do I get to see the camera footage?
Yes. You watch it with us at the screen, and we keep the footage for you. Ask for the report and you get it in writing, ready for your insurer, your strata manager, the council or Sydney Water.
Is the blocked pipe mine or Sydney Water’s?
Sydney Water’s customer contract makes the owner responsible for the sewer from the property to and including the connection point with its main, even where that point is past your boundary. Sydney Water owns the main and the junction. The camera shows which side of the connection point the fault is on.
A council tree’s roots are in my pipe. What do I do?
Inner West Council asks owners to report public tree roots that are damaging their sewer or stormwater pipes as soon as possible. Our footage shows where the roots are and how far down the line, which is what you need when you report it.
Can you fix it without digging up the yard?
Root-damaged and cracked pipe can be relined from the inside, through the gully or an inspection opening, without digging up the yard, the path or the garden. The camera shows us what the pipe needs before we quote.
What does the quote visit cost?
Nothing, on any day from tomorrow on: we come between 8 am and 3 pm and ring 30 minutes before we arrive. A visit today carries a call-out fee, and you hear the amount on the phone before anyone is sent.
Can I ring at 2 am with the gully overflowing?
Yes. Someone answers 24/7, every day of the year, for an overflowing gully or a toilet that won’t flush.
Can the price go up halfway through?
No. You approve a fixed price before we start, and it only moves if you ask us to change the job.
Are you licensed drainers?
Yes. Our work runs on NSW contractor licence 273594C, with the drainer, plumber, gasfitter and electrician classes. The licence holder’s name is at the foot of every page.
Do you work for strata managers and landlords?
Yes. The footage and a written report go to the strata manager or the agent who approves the job, with the fixed price, so the work can be signed off quickly.
What if the fix fails?
Our labour is guaranteed for life. If a failure comes down to our workmanship, we come back and put it right.
Get a quote
Tell us what the drain is doing, add a photo, and we’ll ring you back to set a time.
What to send us
- Your suburb, and whether it’s a terrace, a semi, a house or a unit
- What it’s doing: gurgling, slow, overflowing at the gully, a smell
- A photo of the gully or the overflow, and where the toilet and any big trees are
- Any old camera footage or report you already have
Next, we ring you back and set a time. From tomorrow on, the quote visit is free: we come between 8 am and 3 pm and ring 30 minutes before we pull up. Water coming up at the gully right now? Ring 1300 890 269 at any hour.
Thanks, we’ve got your details.
We’ll ring you to talk about the drain and set a time. From tomorrow on, the quote visit is free.