Blocked sewers and tree roots in the Inner West
Gully overflowing, toilet gurgling, roots in the line: we cut the roots out, jet the pipe clean, film it to the main and seal the joint they came in at.
“…Chris and Nathan fixed my blocked sewer pipe which was damaged due to tree roots. They patiently fixed the issue and I am very happy with the services received.”
- Camera
- Footage for your insurer or strata
- Fix
- Jetting and no-dig relining
- Phones
- Answered 24/7
- Price
- Fixed before work starts
On the camera
Roots in at a joint
We cut the roots out with the drain machine, jet the line clean and run the camera to the junction, so you see the joint they came in at. Reline that joint and they can’t get back in.
What to send us
- A photo of the gully, or the roots if you can see them
- Where the big trees are, yours and the street’s
- Which drains are slow or gurgling
- Any old camera footage you already have
Gully overflowing?
- Stop running the washing machine, the dishwasher and the showers.
- Don’t flush the toilet.
- Sewage coming up inside, or the gully won’t stop? Call now: we answer 24/7. A visit today carries a call-out fee, and you hear the amount on the phone first.
- Slow but not overflowing? Book a quote visit for tomorrow or later: it’s free.
Who comes out
Andrew and the teamAussie Services
Inner West Blocked Drains is Andrew and the team at Aussie Services, family owned since Andrew started it in 2009. The phone is answered 24/7, and a licensed drainer from our team comes out with the camera and the drain machine.
Every job runs on our NSW contractor licence, 273594C, the same one that covers our plumbers, gasfitters and electricians. The price is fixed before we start, and our workmanship carries a lifetime guarantee on the labour.
- 273594CNSW contractor licence: drainer and plumber
- 2009The year Andrew set it up
- 24/7Someone on the phone, any hour
- LifetimeLabour guarantee on our work
Recent work by the team
Getting the camera ready on a driveway: one at the controls, one with the camera head. 
At a stormwater pit in a garden bed, with the drain camera beside it. 
Two of the team at one of our utes, outside a building site.
Signs the sewer is blocking
- The gully in the yard overflows when the washing machine or the shower runs
- The toilet gurgles, or rises before it drains
- Sinks, showers and the bath all drain slowly at once
- A sewer smell in the yard or the bathroom
- Roots showing in the gully or an inspection opening
One slow sink is a sink. Everything slow at once, or water coming up at the gully, means the main line out to the street is blocking, and roots are the first thing we look for.
How we get the roots out
Clear it
A Spartan drain machine with a root-cutting head goes in through the gully or an inspection opening and cuts through the roots.
Jet it
High-pressure water flushes the cut roots and the silt behind them out to the main.
Film it
The camera goes down the line to the junction. You see where the roots came in and what state the pipe is in.
Seal it
We reline the joint, or the length, from the inside so the roots can’t get back in.
Cutting the roots out clears the line. Sealing the joint they came through is what keeps it clear, so we show you the footage and price both before any work starts.
Why roots find old pipes
Roots grow towards water and air, and a leaking joint gives them both. Burwood Council explains it well: the seals on old terracotta pipes wear away and let roots in, while roots can’t get into a well-made, sealed and sound PVC pipe.
Across the Inner West the trees are big and old, in the street and in the garden. Inner West Council prunes roots where its trees reach private services, and asks owners to report public tree roots damaging their sewer pipes. Our footage shows where the roots are and how far down the line, which is what you need to report it.
…Our plumber was able to quickly diagnose what he thought was the issue and then set about fixing it He explained his progress ,even taking the time to answer hubbys questions about tree roots invading the pipes…
Whose pipe is it?
Sydney Water’s customer contract is plain about it: as the owner, you own and look after your sewer from your property to and including the connection point with Sydney Water’s main, and that point can sit past your boundary. Sydney Water owns the main, and the junction where your pipe joins it.
That’s why we film the whole line to the main. You see exactly where the blockage, the roots or the break is, and on whose side of the connection point it sits.
Yours
- The drains under the house and the yard
- The gully and the inspection openings
- The line to and including the connection point, even under the footpath or road
- A line shared with next door (a private joint service): every owner on it shares the upkeep
Sydney Water’s
- The sewer main in the street or the back lane
- The junction where your line joins the main
Collapsed under a public footpath or road? It’s still your pipe, but Sydney Water may repair that collapse for free once a licensed plumber shows it needs digging up.
Our footage and report are the kind of evidence Sydney Water asks for, and what your insurer or strata manager needs to see. Send us a photo
From your call to the fix
Ring, or send a photo
Ring 1300 890 269 at any hour, or send the form with a photo of the gully or the overflow.
Choose when
Any day from tomorrow on, the quote visit is free: we come between 8 am and 3 pm and ring 30 minutes before we arrive. If it can’t wait, a visit today carries a call-out fee, and you hear the amount on the phone before anyone is sent.
On the camera
A licensed drainer clears the line and runs the camera down it with you watching, so you see what caused the blockage and where.
A fixed price, then the fix
You approve a fixed price before we touch the drain. Then we clear, jet, reline or repair it, test the line and leave the yard clean, and our labour on that work is guaranteed for life.
What sets the price
- How thick the roots are, and how many joints they’re in
- How far down the line, and how deep
- Access to the gully or an inspection opening
- Clear and jet, or clear, jet and reline the joint
- Booked for tomorrow or later, or needed today
The price you approve before we start is the price you pay, unless you ask us to change the job.
Questions
Something else to ask? Ring 1300 890 269 or put it in the quote form.
Will the roots come back after you clear them?
Roots grow back through an open joint, so clearing alone buys time. Relining the joint seals it, and that’s what keeps them out. The camera shows us which joints need it before we quote.
Do I need to cut the tree down?
No. Sealing the pipe keeps the roots out without touching the tree. If it’s a council tree, report the roots to the council with our footage.
Can you clear it tonight?
The phones are answered 24/7. For a sewer overflowing tonight, call and we’ll tell you the call-out fee before we come.
Do you film the line after clearing it?
Yes, every time. The camera goes down to the junction with Sydney Water’s main, and you see the footage.
Get a quote for your sewer
Tell us what the drain is doing, add a photo, and we’ll ring you back to set a time.
What to send us
- A photo of the gully, or the roots if you can see them
- Where the big trees are, yours and the street’s
- Which drains are slow or gurgling
- Any old camera footage you already have
Next, we ring you back and set a time. From tomorrow on, the quote visit is free: we come between 8 am and 3 pm and ring 30 minutes before we pull up. Water coming up at the gully right now? Ring 1300 890 269 at any hour.
Thanks, we’ve got your details.
We’ll ring you to talk about the drain and set a time. From tomorrow on, the quote visit is free.